Privacy Policy

1. Who is responsible

ClubFrame is a Zimbabwe community pool platform operated as a pilot service. For privacy requests, contact the ClubFrame administrator on +263 78 910 1564. We apply Zimbabwe’s Cyber and Data Protection Act principles to the service.

2. Information we collect

We may record your name, email address, mobile number, club, role, player profile, match results, ratings, access requests, and administrative actions. We also use essential session cookies and limited network or device security information to prevent abuse. ClubFrame does not currently collect payment-card information or host user videos.

3. Why we use it

• To provide secure access and assign club permissions.
• To run scoreboards, fixtures, rankings, archives, and disputes.
• To verify records, prevent cheating, investigate abuse, and keep an audit trail.
• To communicate about access, fixtures, service changes, or safety.
• To improve the platform using aggregated service information.

4. What is public

Club names, locations, fixtures, scores, player display names or nicknames, match statistics, rankings, and competition records may be publicly visible. Where a nickname is supplied, the player's official full name remains available only to authorised club managers and administrators. Mobile numbers, email addresses, passwords, private access codes, security records, and internal administrative evidence are not public.

5. Sharing and hosting

We share information only with authorised club officials, service providers needed to host or secure ClubFrame, and authorities where the law requires it. Hosting or messaging providers may process information outside Zimbabwe; we will use reasonable contractual and security safeguards when this occurs. We do not sell personal information.

6. Retention and security

Official sporting records and their audit history may be retained for the life of the competition archive. Access requests, security logs, and inactive account details are kept only as long as reasonably needed for administration, fraud prevention, legal duties, or disputes. Passwords are stored as protected hashes, access is role-based, and verified results are locked.

7. Your choices and rights

You may ask what information we hold, request correction of inaccurate details, object to certain processing, or ask for deletion where ClubFrame has no valid reason to retain the record. Some historical results may need to remain as a sporting record; in that case we can correct, restrict, or annotate them rather than silently rewrite history.

8. Photos, video and minors

Do not submit an image, video link, or profile for another person without permission. A club must obtain appropriate guardian permission before registering or publishing information about a minor.

9. Changes

We will publish material changes here and update the version date. Continued use after notice means the new policy applies from its effective date.